How AI can boost your eCommerce business

Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]

How virtual reality helps small- and mid-sized business

Virtual reality (VR) has many benefits. Its immersive sensory experience is being applied in healthcare, gaming and entertainment, fashion, the military, and the media, just to name a few. Small- and mid-sized businesses are no exception, as this technology is changing how they normally do business in wonderful ways. Create your own VR prototypes With […]

Office 365 hacking: What you need to know

Some hackers have become so skilled that they don’t even need you to give up your credentials to hack into your account. One recent cyberthreat is targeted towards users of Microsoft Office 365. You don’t want to be the next victim, so read up. A phishing scam that harvests users’ credentials The latest cyberattack on […]

The right way to set up guest Wi-Fi

Customers, partners, and vendors expect Wi-Fi access when they’re visiting your office. This is why having guest Wi-Fi access is common for most companies. But setting it up the wrong way can create a frustrating experience for people looking to connect to the internet. In some cases, it can even leave your company exposed to […]

Rediscover Office 365 with Surface

Microsoft’s Surface line does not only have the most powerful Intel Core processors, but it also offers unprecedented integration with Office 365. With unique touchscreen capabilities and advanced accessories, Surface devices enable you to work with the popular productivity suite in new and exciting ways. Audio transcription in Word This new feature allows audio files […]

Manage your WordPress with this checklist

WordPress is one of the most powerful blogging and content management systems (CMS) today. Since 35% of the internet is powered by WordPress, there’s no room for sluggish load times, potential security vulnerabilities, or search engine delistings. Follow this checklist to avoid those problems. Make backups It’s crucial to perform a daily off-site backup of […]

The business benefits of IAM

Your employees access applications and confidential business data every day. Hackers, on the other hand, are trying to do the exact same thing but for more malicious reasons. What’s worse, even employees can go rogue and steal your data, which is why it’s crucial that you have an identity and access management (IAM) solution in […]

Mitigating cybersecurity insider threats

Did you know that in some industries the biggest cybersecurity threats come from inside a breached organization? Sometimes it’s motivated by financial gain and sometimes it’s plain-old ignorance. So how can you protect your organization from insider threats? #1 Educate You must teach your team to recognize personally identifiable information (PII) and understand the financial […]

Decrease printing costs in 5 easy ways

You may think that your printing expenses aren’t a major concern. But if they’re not managed well, you may end up with a bloated IT budget that’s mostly comprised of hardware, supply purchases, and equipment maintenance costs. Your business can save money and time by following these five tips. Replace outdated printers Your outdated and […]

Time to Ditch the Landline: 4 Ways VoIP Will Help You Gain a Competitive Edge

The public-switched telephone network has served our communication needs for well over a century, but now it’s finally starting to show its age. Landline subscriptions are dropping to the point that they’ll soon go the same way as the telegraph. Still, some businesses insist on clinging on to their trusty old landlines, when they could instead be reaping the benefits of Voice over Internet Protocol (VoIP).

There’s a lot more to VoIP technology than just making calls over the internet.

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